Technical Support Specialist Resume Sample

Richard Lilly
73 Marston Street
Any Town, USA 33333
888-888-8888
rlilly@sample~coverletter.com

PROFESSIONAL SUMMARY

Experienced Technical Support Specialist seeking new employment based on six years in this work for a well-known and respected ISP.

Central Internet Services, Big City, USA (2004-2010)

Guided users to solutions when connectivity problems arose
Handled inefficiency of program usage and performance
Helped customers become familiar with basic tools to help them with their problem
Made sure the product user was satisfied by the end of contact with him or her

B.A. in Computer Technology from Big City University

Central Internet Services: Employee of the Year Award (2006)

NOTE: This Technical Support Specialist resume sample is an abridged version of a complete Technical Support Specialist resume and should serve job seekers as an example only.