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Telephone Customer Service Representative Resume Sample

Lillian Baker
923 Sunrise Highway
Any Town, USA 99999
Home: (555) 555-5555
Cell: (555) 555-1234
lbaker@sample~resume.com

PROFESSIONAL SUMMARY

Successful Telephone Customer Service Representative Manager with training, experience, and excellent communication skills seeking a new position, based on six years of leadership, supervision and training of telephone customer service reps for large multi-million dollar enterprise; responsible for expanding and leading company reps into 21st century service.

CAREER EXPERIENCE/RELATED ACCOMPLISHMENTS

Bottomley Enterprises, Big City, USA (2004-2010)

Created, implemented, and delivered new training program for customer service representatives
Expanded company presence via excellent customer service
Increased organization's revenue by 25% within two years of being hired

EDUCATION/DEVELOPMENT

Any Town Business School, Any Town, USA, with an emphasis on communication and sales

RECOGNITION

American Association of Women in Business: Member of the Year (2005)

NOTE: This Telephone Customer Service Representative Manager resume sample is an abridged version of a complete Telephone Customer Service Representative Manager resume and should serve only as an example for job seekers.