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Help Desk Agent Resume Sample

Robert Hanson
673 Milton Street
Any Town, USA 33333
888-888-8888
rhanson@sample~coverletter.com

PROFESSIONAL SUMMARY

Experienced Help Desk Agent seeking new employment based on six years in this work for a well-known and respected electronics organization.

CAREER EXPERIENCE/RELATED ACCOMPLISHMENTS

Capstone Electronics, Big City, USA (2004-2010)

  • Guided users through their problem and offered practical help and resolution
  • Handled complaints and misunderstandings with compassion
  • Made sure the product user was satisfied by the end of contact with him or her
  • Consulted with a manager or supervisor when a solution was difficult to achieve

EDUCATION/DEVELOPMENT

Big City University, Business and Customer Relations

RECOGNITION

Capstone Electronics: Employee of the Year Award (2006)


NOTE: This Help Desk Agent resume sample is an abridged version of a complete Help Desk Agent resume and should serve job seekers as an example only.